Share your experience with the Suunto app here!
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@Alexander-Beck said in Share your experience with the Suunto app here!:
@Matt_from_Suunto said in Share your experience with the Suunto app here!:
This is the place to share feedback on your experience, and support and encourage others in the community.
In short: Crap
In long: the app misses the most fundamental functionalities movescout currently is offering. I am not talking about this social stuff where I can show others how much I move my butt, but the features to access the core features of the watch I have bought: changing the displays, uploading programs to the watch, modifying other configuration settings or uploading GPX tracks/POIs and modify settings of the watch.
I don’t give the slightest f* about broadcasting my “moves” on the web, but I want access to the features which resulted in buying my watch.
Last but not least the app is missing an exit button. I don’t plan to have another useless app running in the background eating up battery lifetime while I am offline somewehere in the alps, without network and not the slightest need to show the world where I am at the moment, how many steps it took me to get there and how I managed to keep my heart beat rate within limits. Currently I have to deny the app to run in the background, to auto launch and whenever I click on it by accident Iit must be killed via task manager. That’s a no go.
If these features are not implemented when movescout goes offline, it will be my last watch from Suunto (I currently have three - Observer, Terra and Ambit3) and I will start actively advertising Garmin products, especially on the platforms I am active (including a small web based bulletin board focused on Outdoor and equipment with around 35k users) to save others from buying a product where the focus of applications around the watch is social media, “influencers” and other wannabe important people while leaving the ones outside in the rain who want to work with the product and want to configure it in a way it fits best for their needs.
Thx.
For what I understand from your post, your Suunto watch is the Ambit 3, which, if I am not mistaken,only supported for the Suunto App in Beta mode. So why all the complaining? If you enrolled in the beta program you know what you can find, as in all beta programs from all the companies, in fact if you are in a beta program is to give feedback in order to improve. Anyway, you can still use Movescount as always and forget about SA.
You have some valid points (as the exit button) but you can propose it as a request with not need for this aggressive post.
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@moe67er said in Share your experience with the Suunto app here!:
uploading programs to the watch --> not implemented (I hardly/never used it in my Ambit)
I use it a lot (for Ambit 3).
@cosmecosta said in [Share your experience with the Suunto app here!]
your Suunto watch is the Ambit 3, which, if I am not mistaken,only supported for the Suunto App in Beta mode
You are mistaken (at least what relates to iOS app), basic support of Ambit 3 is since v. 1.5.0 (released cca 01/2019). The truth is that it is just “basic support”. But since 01/2019 I do not see any progress in further support of Ambit 3, so I can understand, that some customers are getting frustrated. I am still waiting patiently - I use Movescount (web) and SA (mobile - in beta mode) simultaneosly, so I do not feel limited at this moment. However I would like to see more progress in Ambit 3 implememtation…
OT: I was decided to switch to Polar (I like Polar Flow), however I found out, that Polar makes new Vantage in China, and I want to support companies which produces goods in Europe. So I am still supporting Suunto. I hope they will hard during next months so their app is fully usable even for Ambit 3.
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@Matt_from_Suunto hi I recorded an activity directly with the app, just for sake of trying. I noticed few things perhaps known bugs. 1) the activity was not synced to neither runalyze nor training peaks nor strava. 2) the activity time was not propagated to the watch. Given the fact that any analysis cannot be done in the app, moving the activity to 3rd party has higher priority for me. Is there a way to push the sync manually? Thanks
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@Antonio-Crapsi Hi! Did you have the partner services Runalyze etc connected before the activity was done?
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@Dimitrios-Kanellopoulos yes. When i use the watch everything was pushed automagically. I thought that maybe the app works differently.
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@Antonio-Crapsi I just tried with mine and it works. Android and version 3.64.507
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@Dimitrios-Kanellopoulos same os and app version. But i did not upgrade the firmware of my spartan trainer whr.
I also just tried two fake activities ( run and hike) and they both got synced everywhere. So only my real one stayed only in app. Maybe cause i did not have wifi this afternoon? -
@Antonio-Crapsi hmm. Could you try now a fake one? With the app…
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@Dimitrios-Kanellopoulos yes i tried 2 and they both worked. No clue about this afternoon hike
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@Antonio-Crapsi lets keep an eye on this. Feel free to open a thread as a bug in our issues section if it happens. In the meanwhile I can provide a fit file for you for that activity if you like, that you will need to manually upload though.
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@Dimitrios-Kanellopoulos sure that’s great. How can i point you to the right activity?
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@Antonio-Crapsi share a link via the app and send it to a message to me here in the forum.
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I find the Suunto app to be absolutely terrible, and in my opinion it should see a complete redesign. As far as types of users for these devices go, I’m of the most basic type. I just want to keep track and compare how many kilometers of for example cycling I’ve done between certain periods and compare some basic stats like average heart rate. I also like to use the route and POI features occasionally. These are not currently available in any useful form in the app, except for the bare bones route design -feature. The user interface is also one of the worst I have seen: it manages to be confusing and difficult to use, while at the same time offering next to no features.
What is the purpose of the app? Firstly, for exercise tracking, it only provides very general information, such as a weekly summary of one’s general activity. A 20 euro activity bracelet will do that. Secondly, it’s flooded with social media features that I can’t imagine anyone actually caring about. Why would I ever need to know what route some random person took on his morning jog and what his heart rate was, and why is this prioritized over almost all other features in the UI? All the while the important things (for me), like the calendar view, ability to compare things between given periods of time, performance graphs, UI that doesn’t give me a headache, proper route planning, POIs etc. are absent.
And this is just me: an out of shape guy who’s physical activity mostly consists of cycling to work. I can’t imagine the app serving any purpose whatsoever to the users who the watch was actually designed for. A lack of web interface is a massive detriment too, as a small touch screen is not a useful input method for any serious purpose. The app also appears to be running on the background, draining my battery, without an option to configure it in the settings - I will likely be uninstalling it until it is fixed. I don’t need to use the app throughout day and night. I only need it for few minutes to sync the exercises of the day and maybe some routes occasionally.
I’m sorry for coming through as overly negative, but I’m extremely disappointed in the current state of the app. The best option at this stage, in my opinion, would be to abandon the app entirely and go back to Movescount, as it at least provides the basic functions without having to pay for a third party application. To me it looks like the app development is being lead by accountants: with smart watches eating the market share of dedicated sport watches, they are attempting to cut costs by driving down Movescount, while copy-pasting Sports tracker code and branding it as the new Suunto app. I’m not an accountant, but I can see how that is going to end up working.
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I’ve been a long time Suunto Vector user and moved to a Traverse Alpha. I use my watch more for back country navigation so I’m not really interested in social stuff or work out metrics. From that POV, I find the app to be pretty lacking. First let’s start with what I liked:
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Connection to the watch worked well. I only connect to sync my data and then I turn off blue tooth, so can’t speak to notifications. Connection is fast and stable every time though.
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I like the clean, simple navigation
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I like the mapbox maps. Seems a lot of services are standardizing on these, so it’s a good familiar feel.
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Diary seems like a nice clean way to get to my past activities.
What is missing:
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No way to change settings or screens on the watch. Seems like it should be V1 functionality?
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No syncing of my POIs. That’s a bummer. Can’t even get to them on the web app as far as I can tell. Even more, I’d like to be able to create POIs in the app/web interface and sync them to the watch.
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Route planning in the app seemed to be missing the ability to add way points? I must be missing something right?
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No ability to export an activity from the app.
Myself and most of the people I know have always chosen Suunto devices because they seemed to be more focused on the back country/navigation crowd, but this app and the sports tracker site is missing a bunch of features that my user group would expect to be there and instead seems to be focused on social stuff and work out data. I’m sure that’s a much larger user group, but I sure hope some navigation features make it into the app soon.
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@Markus-Hauhia said in Share your experience with the Suunto app here!:
I find the Suunto app to be absolutely terrible, and in my opinion it should see a complete redesign. As far as types of users for these devices go, I’m of the most basic type. I just want to keep track and compare how many kilometers of for example cycling I’ve done between certain periods and compare some basic stats like average heart rate. I also like to use the route and POI features occasionally. These are not currently available in any useful form in the app, except for the bare bones route design -feature. The user interface is also one of the worst I have seen: it manages to be confusing and difficult to use, while at the same time offering next to no features.
What is the purpose of the app? Firstly, for exercise tracking, it only provides very general information, such as a weekly summary of one’s general activity. A 20 euro activity bracelet will do that. Secondly, it’s flooded with social media features that I can’t imagine anyone actually caring about. Why would I ever need to know what route some random person took on his morning jog and what his heart rate was, and why is this prioritized over almost all other features in the UI? All the while the important things (for me), like the calendar view, ability to compare things between given periods of time, performance graphs, UI that doesn’t give me a headache, proper route planning, POIs etc. are absent.
And this is just me: an out of shape guy who’s physical activity mostly consists of cycling to work. I can’t imagine the app serving any purpose whatsoever to the users who the watch was actually designed for. A lack of web interface is a massive detriment too, as a small touch screen is not a useful input method for any serious purpose. The app also appears to be running on the background, draining my battery, without an option to configure it in the settings - I will likely be uninstalling it until it is fixed. I don’t need to use the app throughout day and night. I only need it for few minutes to sync the exercises of the day and maybe some routes occasionally.
I’m sorry for coming through as overly negative, but I’m extremely disappointed in the current state of the app. The best option at this stage, in my opinion, would be to abandon the app entirely and go back to Movescount, as it at least provides the basic functions without having to pay for a third party application. To me it looks like the app development is being lead by accountants: with smart watches eating the market share of dedicated sport watches, they are attempting to cut costs by driving down Movescount, while copy-pasting Sports tracker code and branding it as the new Suunto app. I’m not an accountant, but I can see how that is going to end up working.
First, which watch are you using? Which operating system?
Second, I think the route planning is great on SA but could be improved. POI’s I agree could be helpful. On iOS it is possible to both import and export gpx files for routes, which I find incredibly useful. This allows you to draw a gpx route on any app or screen you want and import into SA, including Strava. The heatmap allows me to identify routes in places I travel to plan runs, again I find that incredibly useful and is not in the MC app. I cannot always be tied to a computer requiring wifi to quickly plan a route!
As far as battery, mine is high but I am on SA checking things for the forum and uploading daily exercises so it is not bad at all given the amount of time I have the app open.
As for web interfaces, this is a hot topic and I am in the minority, Runalyze and TrainingPeaks provide the data I need better than MC did so there are web interfaces albiet 3rd party ones. Runalyze is free.
The functionality of the MC app is far behind the SA app so I do not see this as a good option.
Anyway, I am not connected with Suunto but a forum user like you. I do disagree with some of your statements though.
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@Brad_Olwin I’m using the Spartan Ultra and Android. The route planning works, but it should have the ability to add waypoints and modify the route. What I do like about it is that the routes are pretty detailed and include even smaller foothpaths. I haven’t utilized the heatmaps, but I can see them being useful. The map functionality, I agree, is a big plus over the Movescount app, as previously it needed to be done via a web browser.
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@Markus-Hauhia Be patient, I hope/think that some type of waypoint will come. It is frequently requested. Also, soon on Android you will be able to create route from an exercise and export routes from exercises. These are already implemented in iOS.
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I bought my sunnto 9 knowing that the app had some short comings but I expected suunto to sort them within time, however the app updates are few and far between while painfully small increments.
The watch is sold saying it gives v02 max but that’s not on the app, and can’t even give us hart rate tracking on the app which you can get with products from lidle.
Sadly suunto my watch is up for sale, get you act together
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@Matt_from_Suunto , thanks sunnto if I wasn’t sure before your dismissive response certainly has made my mid up
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The last iOS 1.9.0 update was a nice one with the manual and intervals splits/laps. Big surprise for me, so huge kudos to the dev team!! If only that screen could be made landscape at the turn of the smartphone, that would be great, as more than 4 values would fit in the laps chart (à la Movescount web laps section).
Sadly there’s a lot of catchup to do in SA, but things are coming along. However, until there is no proper web frontend replacement for MC I will stick to MC and refrain from using SA’s routes and sports mode configuration.
