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    MOVESCOUNT...

    Digital service transition
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    • Thibaut Trancart
      Thibaut Trancart last edited by

      I have been using Suunto AMBIT & MOVESCOUNT since 2012 and recently bought a Suunto 9 few weeks ago.

      To be honest I am quite disapointed by Suunto 9 & Suunto Apps, I even think that the standard we were having on the previous systems have been somehow degraded for the following reasons:

      • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?
      • How can I download all the and itineraries I was having from Movescount to Suunto App?
      • How can I download the various watch mode from Movescount to Suunto App?

      Thanks for your lights and comments

      ink357 jthomi 2 Replies Last reply Reply Quote 6
      • ink357
        ink357 @Thibaut Trancart last edited by

        @Thibaut-Trancart said in MOVESCOUNT...:

        I have been using Suunto AMBIT & MOVESCOUNT since 2012 and recently bought a Suunto 9 few weeks ago.

        To be honest I am quite disapointed by Suunto 9 & Suunto Apps, I even think that the standard we were having on the previous systems have been somehow degraded for the following reasons:

        • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?
        • How can I download all the and itineraries I was having from Movescount to Suunto App?
        • How can I download the various watch mode from Movescount to Suunto App?

        Thanks for your lights and comments

        -it doesn’t exist a web version yet
        -export from movescount and then import in suunto app
        -you just can copy it manually 😕

        I know it is sad but we hope suunto is working on it

        Thibaut Trancart 1 Reply Last reply Reply Quote 0
        • jthomi
          jthomi Moderator @Thibaut Trancart last edited by

          @Thibaut-Trancart said in MOVESCOUNT...:

          • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?

          Because there is no web site accompanied with the SuuntoApp.

          • How can I download all the and itineraries I was having from Movescount to Suunto App?

          You have to connect Movescount to the SuuntoApp, go in the SuuntoApp into your profile and choose connected service.

          • How can I download the various watch mode from Movescount to Suunto App?

          You can’t.

          Please vote!
          https://forum.suunto.com/topic/1730/web-interface-for-suunto-app

          Thibaut Trancart 1 Reply Last reply Reply Quote 0
          • Thibaut Trancart
            Thibaut Trancart @jthomi last edited by

            @jthomi Thanks very much for your feedback
            Do you know if there is any possibility to download my move from Suunto App to Movescount?
            Thanks

            jthomi 1 Reply Last reply Reply Quote 0
            • Thibaut Trancart
              Thibaut Trancart @ink357 last edited by

              @ink357 Thanks very much for your feedback
              Do you know if there is any possibility to download my move from Suunto App to Movescount?
              Thanks

              freeheeler 1 Reply Last reply Reply Quote 0
              • zvonejan
                zvonejan Bronze Member last edited by

                yes, you can transfer moves with syncmytracks on android. from sporttracker to movescount. and yes, all your moves are stored in sporttracker also

                1 Reply Last reply Reply Quote 0
                • freeheeler
                  freeheeler @Thibaut Trancart last edited by

                  @Thibaut-Trancart
                  but instead of trying to stick to something that will be obsolete and disabled sooner or later you can catch the chance of syncing your activities (once you have completed sync from MC to SA) to quantified-self.io … it is not like MC web and you can not setup your S9 from there, you have to deal with SA…
                  but QS is a brilliant tool to check your activities on a big screen 👍 try and enjoy 🙂

                  S9B X-Alps
                  SA on Pixel 4a 5G / and on Chromebook

                  1 Reply Last reply Reply Quote 5
                  • jthomi
                    jthomi Moderator @Thibaut Trancart last edited by

                    @Thibaut-Trancart There is also a website where this Movescount export to SuuntoApp is explained.

                    https://www.suunto.com/en-gb/Support/faq-articles/movescount/how-do-i-transfer-my-move-history-from-suunto-movescount-to-suunto-app/

                    Please vote!
                    https://forum.suunto.com/topic/1730/web-interface-for-suunto-app

                    1 Reply Last reply Reply Quote 2
                    • Cuba1hr
                      Cuba1hr last edited by

                      The problem is, though QS is trying and getting better, no way to change and sync settings over the PC to Suunto 5/9.
                      Creating screens and routes is much easier on PC…and comparisons of activities. For routes (& waypoints) you can use other web services (i.e. Komoot) and then upload it and import on Suunto app.

                      1 Reply Last reply Reply Quote 0
                      • zvonejan
                        zvonejan Bronze Member last edited by

                        Can not enter new route in Movescount. Tried on chrome and Edge. Anyone else have this problem? Problem is that I can not enter starting point.

                        Mff73 1 Reply Last reply Reply Quote 0
                        • Mff73
                          Mff73 Platinum Member @zvonejan last edited by

                          @zvonejan said in MOVESCOUNT...:

                          Can not enter new route in Movescount. Tried on chrome and Edge. Anyone else have this problem? Problem is that I can not enter starting point.

                          same here, looks like a bug. let’s wait and see.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24
                          SA: 4.42+
                          Android 10, Galaxy S10e

                          isazi 1 Reply Last reply Reply Quote 0
                          • isazi
                            isazi Moderator @Mff73 last edited by

                            @Mff73 @zvonejan I have seen it reported on this same forum twice this weekend. Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends. I don’t know, but sounds reasonable.

                            Watch: Suunto 9 Peak (all black)
                            SA: Android (beta)

                            isazi's home

                            M 1 Reply Last reply Reply Quote 1
                            • M
                              margusl @isazi last edited by margusl

                              @isazi said in MOVESCOUNT...:

                              Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends.

                              Maybe. Or Mapbox actually closed the API Movescount is relaying on. Movescount route creation indeed while making Mapbox requests, but the actual response is quite interesting. Instead of (elevation?) data, Mapbox is responding with the following:
                              The Surface service has reached its end of life and is no longer available

                              Sorry for off-topic, but seems that another Finnish company has somehow chosen ideal time to introduce a new piece, only time will tell how many Ambiters and Movescount devotees they’ll manage to lure over.

                              1 Reply Last reply Reply Quote 3
                              • zvonejan
                                zvonejan Bronze Member last edited by zvonejan

                                Is there any official statement what is going on? No mail of maintainence or something similar…

                                Prenj 1 Reply Last reply Reply Quote 0
                                • Prenj
                                  Prenj @zvonejan last edited by

                                  @zvonejan
                                  Yes, some official statement regarding significantly reduced functionality of web platform and thus watches relying on it would be expected from every other company in the world. Except suunto.

                                  I’ll never understand this. It’s not just about too small development team and them being slow at delivering features or fixing bugs. It’s lack of communication with the users. That bothers me the most. It shouldn’t be so hard to add a message with something like this:
                                  “There is currently a problem with mapping service in Movescount. Our development team is currently working hard to fix it. We will keep you informed about it. We apologize.”
                                  instead of pushing the ad for suunto 7.

                                  Suunto 9 baro

                                  andrasveres 1 Reply Last reply Reply Quote 4
                                  • andrasveres
                                    andrasveres @Prenj last edited by andrasveres

                                    @Prenj oh yeah! Movescount App is getting a lot of ads nowadays, interestingly I never got a digital service transition notice however. 🙂

                                    Suunto Ambit3 Vertical 1.1.22
                                    Suunto app 2.15.0 (9780) on iOS 15.5
                                    SuuntoLink 4.1.6 on macOS 12.4

                                    Prenj 1 Reply Last reply Reply Quote 0
                                    • zvonejan
                                      zvonejan Bronze Member last edited by

                                      What… will you give as a formal explanation or behave like ordinary amateurs and dip your head in the sand?
                                      …cmon Dimitri. You should probably know what is happening. Is this the way of ending web app…pus tome bug in app and hide?

                                      1 Reply Last reply Reply Quote 0
                                      • Prenj
                                        Prenj @andrasveres last edited by

                                        @andrasveres
                                        Yes, lots of ads. I don’t get it. Do they really think I would buy another Suunto watch when they don’t even bother to acknowledge and inform us on really significant reduction in core functionality? We are all witnesses how slow are things moving in Suunto world. I have zero confidence in them in software development department for the future, let alone keeping things up and running. After people in Suunto started losing jobs even less. So, thank you, but no thank you. I’m not buying another product while you are unable to maintain the one you already sold me as “connected” device. Specially not unfinished products where you are supposed to wait years (not months) to get what you paid for. Sorry, but that’s the way it is.

                                        Suunto 9 baro

                                        1 Reply Last reply Reply Quote 5
                                        • zvonejan
                                          zvonejan Bronze Member last edited by

                                          Movescount and route creation works again. Thanks god

                                          Prenj M 2 Replies Last reply Reply Quote 3
                                          • Prenj
                                            Prenj @zvonejan last edited by

                                            @zvonejan
                                            But altitude profile is gone? Is it just me?

                                            Suunto 9 baro

                                            1 Reply Last reply Reply Quote 0
                                            • zvonejan
                                              zvonejan Bronze Member last edited by

                                              ups, another bug, you are correct

                                              alt.jpg

                                              Gábor Tóth 1 Reply Last reply Reply Quote 3
                                              • M
                                                michaeldwilson @zvonejan last edited by

                                                @zvonejan said in MOVESCOUNT...:

                                                Movescount and route creation works again. Thanks god

                                                Yes, so happy to see it! I thought it was gone forever, then went there yesterday to look at the stats on a run last year. And it was completely updated with my latest moves! Very pleased.

                                                1 Reply Last reply Reply Quote 1
                                                • Gábor Tóth
                                                  Gábor Tóth Bronze Member @zvonejan last edited by

                                                  @zvonejan Its still missing for me as well.

                                                  zvonejan 1 Reply Last reply Reply Quote 0
                                                  • zvonejan
                                                    zvonejan Bronze Member @Gábor Tóth last edited by

                                                    @Gábor-Tóth said in MOVESCOUNT...:

                                                    @zvonejan Its still missing for me as well.

                                                    Do you mean altitude data?

                                                    sarcasm mode on
                                                    Yes it is still missing, but noooo, it is not their fault, it is mapbox, suunto is perfect
                                                    sarcasm mode off

                                                    we do not know if it they will solve that (ever)

                                                    1 Reply Last reply Reply Quote 2
                                                    • S
                                                      SummitMan last edited by

                                                      I also vote for web interface. In fact I would vote for keeping MC to be honest. I have been a user for a long time and happy with it. Particularly the way I can manage settings on the watches, work with routes (import/export), etc. Editing the routes by adding way-points can be done in MC, but is probably very cumbersome in a iPhone.

                                                      I must say that I was not aware of this change. I just bought a Suunto 9 Baro and upgraded it from Ambit2 S. I was expecting some real improvements. As MC will be stopped, this is a serious disappointment.

                                                      And actually this is the 2nd time that Suunto is screwing up with software. Before MC, I was using Suunto Training Manager which could be used from a desktop/laptop without any internet connection. That was great. MC however required internet which I did not like at first. But in the meantime I am used to it.

                                                      Anyhow. Let’s hope Suunto realizes that it is not a good thing to degrade the software and apps that users like to use.

                                                      Tomas5 Brad_Olwin 2 Replies Last reply Reply Quote 6
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