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    Nov transition update

    Digital service transition
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    • Dimitrios Kanellopoulos
      Dimitrios Kanellopoulos Community Manager @jw cou last edited by

      @jean-william-cousin that is a superb suggestion and a little work is being made already.

      I will be moving a search/activity selection on the date search there, should come with the v5 version as it aint so easy.

      So basically you want:

      a) Create the daterange / grouping
      b) Get the stats
      c) filter on sport, or keyword

      Android Developer @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos

      J 1 Reply Last reply Reply Quote 3
      • J
        jw cou Silver Members @Dimitrios Kanellopoulos last edited by

        @Dimitrios-Kanellopoulos yes sir. And a pizza Regina with extra cheese please 😅

        Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 2
        • Dimitrios Kanellopoulos
          Dimitrios Kanellopoulos Community Manager @jw cou last edited by

          @jean-william-cousin Soon to come now building stackable charts
          Screenshot 2019-11-06 at 12.57.10.png

          Android Developer @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos

          fejker 1 Reply Last reply Reply Quote 10
          • fejker
            fejker Gold Members @Dimitrios Kanellopoulos last edited by

            @Dimitrios-Kanellopoulos this should be the Suunto WEB-end. I like it a lot and would be prepared to pay for the service.

            SHUT UP LEGS!
            -Jens Voigt

            freeheeler 1 Reply Last reply Reply Quote 4
            • freeheeler
              freeheeler @fejker last edited by

              @fejker
              … my wife will kill me… 😉
              this QS is getting improved at a nice pace and into the right direction 👌 excellent!!

              S9B X-Alps
              SA on Pixel 4a 5G / and on Chromebook

              1 Reply Last reply Reply Quote 1
              • andrasveres
                andrasveres last edited by andrasveres

                I don’t get it. Why Suunto can’t just make a desktop/mobile companion application for all of it’s watches that simply will be used for: (1) managing watch features/settings and (2) synchronize exercises to 3rd party web services? No cost of maintaining a web service and they could focus on product (hardware and software) improvements.

                Suunto Ambit3 Vertical 1.1.22
                Suunto app 2.13.0 (9676) on iOS 15.5
                SuuntoLink 4.1.6 on macOS 12.4

                1 Reply Last reply Reply Quote 2
                • 314BMI
                  314BMI last edited by

                  So moveslink2 devices are going to be supported and moveslink not.
                  That’s a pity for my old, good Quest 😞

                  1 Reply Last reply Reply Quote 0
                  • Adam Lantos
                    Adam Lantos last edited by

                    Honestly it’s a shame. For example, my A3P is now stuck in daylight savings mode, including sunrise/sunset time. Suunto App doesn’t synchronize time, and even getting GPS lock on the watch doesn’t update the time for some reason, even with GPS timekeeping on. Small things like that spoils the whole experience of owning a top of a range adventure watch.

                    Not to mention I’ve upgraded from A1 to A3P specifically to get BT sync, since I don’t have windows/mac on hand on a regular basis. So killing the mobile app basically rendered my A3P useless for hiking.

                    freeheeler 1 Reply Last reply Reply Quote 1
                    • freeheeler
                      freeheeler @Adam Lantos last edited by

                      @Adam-Lantos
                      did they clearly state that A3PS can not be synced to SA at all? Or was the whole cable and “new MC” thing a generalization for ambit?

                      S9B X-Alps
                      SA on Pixel 4a 5G / and on Chromebook

                      Adam Lantos 1 Reply Last reply Reply Quote 0
                      • Adam Lantos
                        Adam Lantos @freeheeler last edited by

                        @TELE-HO SA works well for downloading activities, in fact, it’s better than MC. But not being able to upload a route to the watch is a deal breaker, and renders half of the watch functionality useless. Ambit1/2 users won’t lose any functionality yet, but A3 users.do.

                        The point is that A3P is marketed as an outdoor/adventurer watch, and claiming that it has mobile connectivity (via SA) is seriously misleading, when one can’t customize the watch, use custom apps, or upload routes to it without a desktop computer at all.

                        I’m happy using any third party or open source solutions, and I hope Suunto come to their senses and make the sync protocol documentation or even MC client source code public, so dedicated people can fix this mess.

                        (I also suspect that the reason they are pulling the app is due to some sort of licensing/copyright issue, no sane company would just delete the only app that enables connectivity to one of their best products. But I digress.)

                        freeheeler 1 Reply Last reply Reply Quote 1
                        • freeheeler
                          freeheeler @Adam Lantos last edited by

                          @Adam-Lantos
                          my feeling is that it is not yet possible to update these things for ambit3…
                          ambit3 is too new to be pushed aside in my opinion.

                          S9B X-Alps
                          SA on Pixel 4a 5G / and on Chromebook

                          1 Reply Last reply Reply Quote 2
                          • D
                            dsc1401 @freeheeler last edited by

                            @TELE-HO "gently convince customers to upgrade"😀
                            Suunto’s problem lately is the change of mentality to a Silicon Valley greed type. This used to be a brand for the hardcore divers and sport enthusiats with gear that lasts and stable, full of features/data software. Since the launch of Spartan the decline is evident with flimsy devices and now even the software shrinked in order to save some money for the shareholders.
                            So you’re telling me that after I spent one grand on a DX I need now to upgrade to have my dives on a public platform where I can share it with friends and the comunity in general? And after I spent another £600 on a Spartan I need to use some 3rd party website to build a route and then transfer it into the SA?
                            Suunto doesn’t realize that there is fierce competition out there and if I feel attached of my DX, I don’t feel the same about the disappointing Spartan at all and I’ll ditch it for a Polar as soon as the MC webservice will cease to exist in the shape it’s now

                            Š 1 Reply Last reply Reply Quote 5
                            • R
                              rob_nz last edited by

                              So is this definitive that Ambit 3 will not have the ability to change watch settings from Suunto App? We’ll have to use what remains of the Movescount website and a cable connection?

                              Why not? That functionality is there for Spartan and S9 already. It can’t be that hard given the code is already written for Movescount app and the connectivity layer is already set up for the Suunto App.

                              Additionally, what happens to Ambit 3 Workouts? The only way to manage them currently is via the MovesCount app. You can’t do it on Movescount web or on the watch itself.
                              Will that be added to the stripped down website at least?

                              ? 1 Reply Last reply Reply Quote 1
                              • ?
                                A Former User @rob_nz last edited by

                                @rob_nz said in Nov transition update:

                                Why not? That functionality is there for Spartan and S9 already. It can’t be that hard given the code is already written for Movescount app and the connectivity layer is already set up for the Suunto App.

                                Because the configuration of Spartan and S-line is much simplified compared to Ambit line. For newer watches only sport mode displays can be customized, and the set of fields and the possible display layouts are all completely different. For Ambit line, for example, there possible to select up to 4 different fields displayed in the bottom row on each display (and then rotate through them by pressing the View button). That means that the sport mode displays configuration is quite different between the two series. Furthermore for Ambit watches the configuration includes setting the GPS accuracy mode, logging intervals, which sensors are supported, etc. Ambit configuration also has to include HR and pace zones because that can’t be done on the watch, and potentially some other things. Obviously Suunto doesn’t want to invest money and time in the features that won’t help them sell any new watches and will be obsolete. They try to get by with the absolute minimum no matter how ugly the experience will be for the users.

                                R P 2 Replies Last reply Reply Quote 1
                                • andrasveres
                                  andrasveres last edited by

                                  @silentvoyager @rob_nz At the end it all comes down to is Suunto willing to invest money and time to give legacy customers a proper solution not just a crippled one.
                                  I’m a software developer, I know it’s not easy to build old software parts into new one, but it can be done, and the difficulty level depends on how well was designed and executed the new software.
                                  Anyway, I can understand they don’t want to implement full Ambit3 line support into Suunto app, but then they should provide a new Moveslink like application for legacy watches, for configuration and sync, not a crippled solution of “new MC” (for settings) - Suuntolink (for sync setting and exercises) - Suunto app (for analysis).
                                  As an Ambit3 user I used Movescount app to sync my settings/moves and used Movescount web site for analysis. I’ve tried a couple of times the new Suunto app, but always ended deleting it (it’s just not there for me). Will try Suunto app once again + Movescount web site to configure my watch + Moveslink2 to sync the settings, will see how it goes Suunto’s development, then decide what’s next.
                                  If you ask me it would be more fair to customers if they just stated: “we will end support for old devices at X time, sorry”. Yes, they would get bashes and hate, but are getting now or will get in 2020 anyway. Then everyone could decide what’s next. Now we are in an uncertain ground where nobody knows the result and it’s a shame.
                                  Keeping high hopes even if you know you can’t provide at the end, shows a level of “lack of respect” toward your customers.

                                  Suunto Ambit3 Vertical 1.1.22
                                  Suunto app 2.13.0 (9676) on iOS 15.5
                                  SuuntoLink 4.1.6 on macOS 12.4

                                  Fenr1r 1 Reply Last reply Reply Quote 2
                                  • fejker
                                    fejker Gold Members last edited by fejker

                                    I think at the moment the cheaper solution for Suunto is to offer discount coupons for legacy users to “upgrade” to newer models of watches, than to code for legacy hardware.
                                    I don’t agree with this policy and in the long run it will cost them more, because an unhappy customer is something every company should fear and there are a lot of unhappy customers out there right now.

                                    SHUT UP LEGS!
                                    -Jens Voigt

                                    freeheeler J 2 Replies Last reply Reply Quote 3
                                    • freeheeler
                                      freeheeler @fejker last edited by

                                      @fejker
                                      with a voucher a watch at suunto is still more expensive than in several online shops

                                      S9B X-Alps
                                      SA on Pixel 4a 5G / and on Chromebook

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        Malequal last edited by

                                        Some great posts, comments and thoughts being shared. It’s clear that disappointment is the pervasive feeling among customers with older Suunto products.

                                        And a few of the die-hards continue to defend the company, saying that the hardware is better than the competition. That’s debatable, but hardware and software cannot be separated from one another. And the software is in a sorry state. That is not debatable.

                                        I get that things like Sport Modes, watch screens and workouts are hard to port, but seemingly basic features like importing/syncing routes not working just boggles the mind. As someone stated above, the products are still being advertised and sold on their website as having this functionality.

                                        I agree with @andrasveres that it would be better almost to say they will end support full stop, rather than dangling the “bogus carrot of reconciliation” in front of us.

                                        I don’t know man, it’s just a bit tiresome, this carousel…

                                        1 Reply Last reply Reply Quote 5
                                        • Fenr1r
                                          Fenr1r @andrasveres last edited by

                                          @andrasveres I know next to nothing about these things but, as a software developer, you might:

                                          Could you modify/finish the Suunto FW for abandoned models if they released the source code? (Would they be likely to do so?) Also, MovesLink?

                                          Could the Suunto FW be replaced with an OpenSource OS?

                                          Could you write apps (or whatever) for such a platform to do what Suunto won’t and integrate them with a phone/computer app?

                                          Or is everything too complicated, integrated and proprietal?

                                          1 Reply Last reply Reply Quote 0
                                          • andrasveres
                                            andrasveres last edited by

                                            @Fenr1r
                                            Firmware development is not an easy task, but if you got all the documentation it surely can be done.
                                            Replacing the firmware on an existing device with other OS need proper understanding of the underlying hardware and I doubt Suunto will provide such info.
                                            As for Moveslink alternative or any other piece of software sure it can be done if they provide documentation or open source drivers to communicate with the watch, otherwise it needs time consuming work.
                                            But as I know there are some good projects already, take a look here.

                                            Suunto Ambit3 Vertical 1.1.22
                                            Suunto app 2.13.0 (9676) on iOS 15.5
                                            SuuntoLink 4.1.6 on macOS 12.4

                                            Fenr1r 1 Reply Last reply Reply Quote 0
                                            • Fenr1r
                                              Fenr1r @andrasveres last edited by

                                              @andrasveres Thank you: very interesting. I have adjusted my realism filters accordingly.

                                              freeheeler 1 Reply Last reply Reply Quote 0
                                              • freeheeler
                                                freeheeler @Fenr1r last edited by

                                                @Fenr1r
                                                I usually think when I am annoyed about something that somebody who is smart was annoyed by the same thing before me and provided a solution…

                                                S9B X-Alps
                                                SA on Pixel 4a 5G / and on Chromebook

                                                Fenr1r 1 Reply Last reply Reply Quote 0
                                                • Fenr1r
                                                  Fenr1r @freeheeler last edited by

                                                  @TELE-HO Or couldn’t either but has good reasons why. Which works, too: misery loves company.

                                                  1 Reply Last reply Reply Quote 0
                                                  • Š
                                                    šÁRKA @dsc1401 last edited by

                                                    @dsc1401 But Suunto has your money now and new type of customers will probably arrive so why care… I am their new customer and of course would be Garmin’s if I had understood the changes at the time of purchase. Even if in the end it really turns out that in summer 2020 I don’t need to buy a new bloody phone compatible with my watch.

                                                    1 Reply Last reply Reply Quote 1
                                                    • R
                                                      rob_nz @Guest last edited by rob_nz

                                                      @silentvoyager
                                                      Ok, that’s some fair comment.
                                                      However, in that case why not simply keep the current Movescount App as is for Ambit 3 and modify Movescount servers to export the data to the Suunto App backend if they want to retire the Movescount database moving forward? If they can do it for the variety of 3rd Parties they already support, (such as Strava and Training Peaks) they can surely do it for their own product with minimal development effort.

                                                      In effect his would just be an extension of what they are already going to do in terms of trimming down the Movescount site to a config tool for Ambits, they just need add a pipeline to get the Move data to the new database instead of the old one. Given they already have a migration tool, the data mapping is already done so the development effort should be pretty minimal. They could just trim Movescount down to a small staging database and script periodic or event driven updates to Suunto App backend.

                                                      Why force us onto an app that doesn’t fully support our devices if they already have one that does? They don’t need to update or maintain the app, but removing it from the store seems unnecessary.

                                                      TBH I can live without the Movescount site as I mostly use it just to get my activities to Training Peaks, but the Watch configuration and Interval
                                                      Workout features of the Movescount App are things I actually need.

                                                      At a pinch I can get by with cable connection for Sport mode configuration, but Workouts are only on the watch and Movescount App.

                                                      ? 1 Reply Last reply Reply Quote 0
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