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    Movescount history import is open for all users Spartan/S9/S5

    Suunto app - Announcements & Updates
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    • Dimitrios Kanellopoulos
      Dimitrios Kanellopoulos Community Manager @Luca Passoni last edited by

      @Luca-Passoni Later this year for ambits

      Luca Passoni 1 Reply Last reply Reply Quote 1
      • Odwa Futshane
        Odwa Futshane last edited by

        If I am on my Movescount profile, it tells me that I have not added a watch??

        1 Reply Last reply Reply Quote 0
        • Luca Passoni
          Luca Passoni @Dimitrios Kanellopoulos last edited by

          Hi @Dimitrios-Kanellopoulos could.you be more precise on how much later? Cause it sounds like later but might be never
          Do tou agree that this sotuation is at best not optimal?

          Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
          • Dimitrios Kanellopoulos
            Dimitrios Kanellopoulos Community Manager @Luca Passoni last edited by

            @Luca-Passoni Well now its open for all new devices.
            Later I suppose 1-2 months max from the top of my head.

            Why not optimal?

            jthomi Egika 2 Replies Last reply Reply Quote 0
            • jthomi
              jthomi Moderator @Dimitrios Kanellopoulos last edited by

              @Dimitrios-Kanellopoulos Oh, just saw this and started my import. Looking forward to it!

              1 Reply Last reply Reply Quote 1
              • Egika
                Egika Bronze Member @Dimitrios Kanellopoulos last edited by

                @Dimitrios-Kanellopoulos
                Did the import yesterday.
                Next to this resulting in 150 duplicates (mainly activities where I have added pictures in SA) there are now imports that don’t show the track on the map.
                It does show the track in the overview but not anymore when viewing the activity after tapping on it.
                What to do?? (iOS latest beta)
                626B6CEB-0F9F-4662-B3EB-132A0DD3C690.png 2747A8EE-E478-42D7-AC3A-7526FD32B32D.png

                Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote -1
                • Dimitrios Kanellopoulos
                  Dimitrios Kanellopoulos Community Manager @Egika last edited by

                  @Egika is the track missing when opening the activity ? (On the feed its a bug recent one)

                  Had you used some sync software to move previously activitires from movescount to sa ?

                  Egika 1 Reply Last reply Reply Quote 0
                  • Egika
                    Egika Bronze Member @Dimitrios Kanellopoulos last edited by

                    @Dimitrios-Kanellopoulos yes, track is missing after opening. I don’t understand: is this a known big and will be fixed?

                    And no - no external sync soft. Just automatic import from MC like offered yesterday…

                    Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                    • Dimitrios Kanellopoulos
                      Dimitrios Kanellopoulos Community Manager @Egika last edited by

                      @Egika The map missing is a firewall issue with mapbox servers. Adding a picture should resolve this. Mapbox is working on this

                      1 Reply Last reply Reply Quote 2
                      • M
                        masood last edited by

                        Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                        sartoric Jonathan Newby Fatih Kale 3 Replies Last reply Reply Quote 0
                        • sartoric
                          sartoric Moderator @masood last edited by

                          @masood said in Movescount history import is open for all users Spartan/S9/S5:

                          Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                          Good.
                          Return it.
                          Farewell.

                          1 Reply Last reply Reply Quote 2
                          • Jonathan Newby
                            Jonathan Newby @masood last edited by

                            @masood good bye my friend. Good luck with your next watch.

                            1 Reply Last reply Reply Quote 1
                            • Fatih Kale
                              Fatih Kale @masood last edited by

                              @masood only one post and it is this one 🙂 mhmm sounds tricky.

                              Good luck.

                              Luís Pinto 1 Reply Last reply Reply Quote 0
                              • Luís Pinto
                                Luís Pinto Platinum Member @Fatih Kale last edited by

                                Second history import concluded at 12/09 and problems identified not solved.
                                Screenshot_2019-10-04-10-08-13-032_com.stt.android.suunto.png

                                Screenshot_2019-10-04-10-08-21-923_com.stt.android.suunto.png

                                1 Reply Last reply Reply Quote 0
                                • kostas trogadas
                                  kostas trogadas @Dimitrios Kanellopoulos last edited by

                                  @Dimitrios-Kanellopoulos γειά. σου εμφανιζει κανονικά χάρτη από δορυφόρο στην εφαρμογή?

                                  Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
                                  • Dimitrios Kanellopoulos
                                    Dimitrios Kanellopoulos Community Manager @kostas trogadas last edited by

                                    @kostas-trogadas ναι

                                    1 Reply Last reply Reply Quote 0
                                    • P
                                      PhilDeFer @Dimitrios Kanellopoulos last edited by

                                      @Dimitrios-Kanellopoulos importation from Movescount done on september this year.

                                      But…

                                      I just discovered last week that a lot of moves were wrong in Ascent / Descent values once imported :

                                      • on Movescount, these moves are fine ;
                                      • on SA, they are wrong.

                                      I think the problem is coming from moves that were on the two platforms (in 2018, i was using the two platforms and synced my activities on the two services) : the Ascent / descent bug on SA wasn’t solved last year and i always get wrong values. So i stayed on Movescount the time to get this bug solved.

                                      I remember reading some information telling us that once the bug solved, all the old moves with incorrect Ascent / descent values will be updated ? Am i wrong ?

                                      What is the solution to have some correct datas for Ascent / Descent which correspond to the right values that are on the Movescount platform ?

                                      I’m trying to ask some assistance from Suunto :

                                      • nobody on French phone assistance ;
                                      • i don’t find any way to contact some mail assistance…

                                      Any idea, suggestion ?

                                      1 Reply Last reply Reply Quote 0
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