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    May Transition Update

    Digital service transition
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    • Christian Kernbeis
      Christian Kernbeis last edited by Christian Kernbeis

      What I’m missing is a core function of Movescount on WindowsBrowser:

      It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)
      So it was clear to see where (on which part of the track) I had exeeded my capabilitys and where I should go faster.

      I dont see this function on my Tablett in Suunto App.
      As this is a feature with high value I’m pretty shure that its somewhere in the APP

      Thanks for your help

      ___Alejandro___ 1 Reply Last reply Reply Quote 1
      • ___Alejandro___
        ___Alejandro___ @Christian Kernbeis last edited by

        @Christian-Kernbeis

        ”It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)“

        Yes, your explanation is clear – that coloured track was a useful feature. Unfortunately, it’s also clearly not in the Suunto app. And, as you know, it’s disappeared out of Movescount… so that’s progress for you, I guess.

        But hope is not lost! I suggest you take a look at Quantified Self, created by Dimitrios (community manager for this very forum: big discussion here). Although there’s no coloured track there either, it’s got more charts and graphs than you can shake a stick at. Also, if you ask nicely, he is very responsive and accommodating to us users needs. Maybe you will find what you’re after there.

        Happy hunting.

        1 Reply Last reply Reply Quote 1
        • lendzi loans
          lendzi loans Banned last edited by

          This post is deleted!
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          • George Murray
            George Murray last edited by

            Dear Suunto Community,

            We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.

            bla bla bla !

            and more than 12 months later………

            ………

            …………

            ………………………nothing………………. = value of Suunto products to me, my awesome Ambit 2s lies in the drawer and is useless now, unable to connect to the online platforms I need for fitness tracking.

            I moved to Samsung Galaxy Watch, thoroughly happy I exercise for leisure and with Endomondo it does all I need, not 100% accurate but more than good enough for me, the clincher is I can wear it with a suit, use all the notifications, great display, great battery life, Samsung Pay, LTE ability, superior to anything Suunto can offer me.

            Suunto should be left to die, simple as that, no commitment to customers, all it needed was to automatically link imports of data from Movescount to Suunto App (and not once off… which is possible, showing a link is not that hard………but every time I upload, automatically, using, like modern computer technology…) and leave users to decide what they want to use where, unliking a product in this day and age is a nice way of asking for euthanasia. I give my informed consent for the procedure

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              margusl @George Murray last edited by margusl

              @George-Murray said in May Transition Update:

              /…/ third update of 2019 /…/
              /…/ and more than 12 months later……… /…/
              /…/ nothing /…/

              Latest update is actually from April 28, 2020 . Maybe cancelling those newsletters was part of some greater scheme, I don’t know … But I find it’s worth checking out http://suunto.com/transition in every 3-6 months or so.

              (hint: for A1 / A2 owners current situation is more clear and less depressing when comparing to May 2019; you even have a choice to either keep using Movescount & Moveslink2 the same way you always have, unitl something actually changes, or go along with transition today and switch to Suuntolink & Suunto App with your A2)

              George Murray 1 Reply Last reply Reply Quote 2
              • sartoric
                sartoric Moderator last edited by

                Just to say … it could be enough to use the search function 😁

                https://forum.suunto.com/category/31/digital-service-transition

                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Suunto App 4.54.2 beta

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                  margusl @sartoric last edited by

                  @sartoric said in May Transition Update:

                  Just to say … it could be enough to use the search function 😁

                  https://forum.suunto.com/category/31/digital-service-transition

                  For new members and for everyone else who reach this either by google or through links in digital transition newsletter it’s super easy to land here - it’s the top pinned topic in the single(?) category they can access before signing up and it sure looks like it’s also the latest topic here. Something for Mods to think about.

                  1 Reply Last reply Reply Quote 2
                  • George Murray
                    George Murray @margusl last edited by

                    @margusl
                    SuuntoLink has been updated and now support Ambit 2, 2s, 2R and Ambit.

                    https://www.suunto.com/Support/software-support/suuntolink/

                    I tested it and the link is now to SUUNTO APP for exercise data, no longer to MOVESCOUNT.
                    It seems that settings from movescount and moves to movescount still need to go through MOVESLINK.

                    So, I retract, Suunto is no longer best for euthanasia, they have awoken from their anaesthesia

                    Umer Javed 1 Reply Last reply Reply Quote 4
                    • Umer Javed
                      Umer Javed @George Murray last edited by

                      @George-Murray

                      Actually settings, poi/routes from MC also go through SL, at least for A3P that I have. So it’s just that moves don’t go to MC anymore through SL.

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                      • F
                        footballprobox last edited by

                        thank you very much

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                        1 Reply Last reply Reply Quote -1
                        • L
                          LudovicTheRunner last edited by LudovicTheRunner

                          I was able to import all my moves from Movescount to Suunto (with a lot of duplicates to delete manually) and my Ambit 3 Peak is now synchronized with th Suunto Link (which is far better than movescount). BUT, now why match says “please synchronize your moves” and I see the memory percentage occupied increasing (now 70%). I don’t absolutely get why…and I’m afraid the memory will be saturated soon. Can anyone help ? Thanks !

                          isazi 1 Reply Last reply Reply Quote 0
                          • isazi
                            isazi Moderator @LudovicTheRunner last edited by

                            @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                            Watch: Suunto 9 Peak (all black)
                            SA: Android (beta)

                            isazi's home

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                              LudovicTheRunner @isazi last edited by

                              @isazi said in May Transition Update:

                              @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                              So you think it has nothing to do with the transition from MovesLink to Suunto App ?

                              Dimitrios Kanellopoulos M 2 Replies Last reply Reply Quote 0
                              • Dimitrios Kanellopoulos
                                Dimitrios Kanellopoulos Community Manager @LudovicTheRunner last edited by

                                @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                                You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                                Android Developer @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos

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                                  LudovicTheRunner @Dimitrios Kanellopoulos last edited by

                                  @Dimitrios-Kanellopoulos said in May Transition Update:

                                  @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                                  You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                                  ok, thanks. I don’t care to delete them, I just have a lot of activities (210)…I can’t imagine to delete them one by one…

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                                    margusl @LudovicTheRunner last edited by

                                    @LudovicTheRunner , as long as your activities are synced, you can ignore that warning. @isazi is correct - Ambit memory is circular, once it gets filled, old activities are overwritten by new ones. Actually you should not see that reminder when successfully syncing with Suuntolink …

                                    @Dimitrios-Kanellopoulos , there is no way to delete individual activities from Ambit, only way to clear logbook is forcing FW update. And Suuntolink does set a sync flag , meaning it will already break syncing to Movescount.

                                    Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 2
                                    • Dimitrios Kanellopoulos
                                      Dimitrios Kanellopoulos Community Manager @margusl last edited by Dimitrios Kanellopoulos

                                      @margusl roger that. Thanks I ll check this with the team

                                      Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                      Android Developer @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos

                                      1 Reply Last reply Reply Quote 0
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                                        margusl last edited by margusl

                                        @Dimitrios-Kanellopoulos said in May Transition Update:

                                        @margusl roger that. Thanks I ll check this with the team

                                        Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                        There’s no problem “resetting” Suuntolink as it doesn’t care about previous sync flag values stored in the Ambit logbook, it’s happy to sync everything it doesn’t have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.

                                        Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so there’s no guesswork involved, just plain observation:

                                        • Suuntolink (v3+) - writes flags / reads everything, keeps it’s own record
                                        • Suunto App - does not write flags (for now) / reads everything, keeps it’s own record
                                        • Movescount mobile - writes flags / ignores all flagged activities
                                        • Moveslink2 - writes flags / ignores all flagged activities
                                        1 Reply Last reply Reply Quote 1
                                        • A
                                          awinkel Bronze Member last edited by

                                          Why is this information not send by mail?
                                          Just a small number of customers will be at this forum and read this.
                                          Last year I received 2 mails about the transition and beside that a lot of markering shit.
                                          This kind of information howto migrate your data, the new Suuntolink tool etc etc is the kind of information we want to receive.
                                          You get a lot of complaining customers if at one point their data can’t be synced etc.
                                          Your communication about this needs to improve a lot!

                                          Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
                                          • Dimitrios Kanellopoulos
                                            Dimitrios Kanellopoulos Community Manager @awinkel last edited by

                                            @awinkel all those were at your email, inside the app and everywhere .

                                            Android Developer @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos

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                                              margusl @Dimitrios Kanellopoulos last edited by

                                              @Dimitrios-Kanellopoulos said in May Transition Update:

                                              @awinkel all those were at your email, inside the app and everywhere .

                                              Well… not quite. I don’t think I know anyone who knows anyone who has received transition update mails after December 2019.
                                              078aa8ea-c6ac-4280-b22a-6a6a2f30b1fb-image.png

                                              Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                                              • Dimitrios Kanellopoulos
                                                Dimitrios Kanellopoulos Community Manager @margusl last edited by

                                                @margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.

                                                Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date

                                                Android Developer @Suunto
                                                Creator of Quantified-Self.io
                                                youtube.com/c/dimitrioskanellopoulos

                                                M 1 Reply Last reply Reply Quote 0
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                                                  margusl @Dimitrios Kanellopoulos last edited by

                                                  @Dimitrios-Kanellopoulos said in May Transition Update:

                                                  @margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.

                                                  Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date

                                                  Last update at https://www.suunto.com/transition was April 2020.

                                                  Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                                                  • Dimitrios Kanellopoulos
                                                    Dimitrios Kanellopoulos Community Manager @margusl last edited by

                                                    @margusl this is A MAY THREAD

                                                    The April update is a short paragraph

                                                    Dear Suunto Community members,

                                                    As a part of our digital service transition, and aligned with our prior communication we will continue the process of ramping down movescount.com in the coming months. As such, there will be changes to the website and some features will be removed. The future end-state of what is currently movescount.com will be where Ambit and Traverse watch owners will manage key watch functionality like settings, customization of sport modes and planning routes.

                                                    We will continue to update the community as we go forward.

                                                    And iterates over what it has been said as a statement and clustered all to FAQS etc

                                                    Android Developer @Suunto
                                                    Creator of Quantified-Self.io
                                                    youtube.com/c/dimitrioskanellopoulos

                                                    M 1 Reply Last reply Reply Quote 0
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                                                      margusl @Dimitrios Kanellopoulos last edited by

                                                      @Dimitrios-Kanellopoulos said in May Transition Update:

                                                      @margusl this is A MAY THREAD

                                                      @Dimitrios-Kanellopoulos , this is also the latest pinned thread about transition.
                                                      That’s why people are coming here to complain about lack of communication.

                                                      Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
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